Can we leave the agreement if you don't keep your promises?
- Annual agreement. New clients: 90-day satisfaction exit (leave without penalty within the first 90 days if not satisfied). Any time in the term: if CAL IT Group misses its written service commitments, the client can end the agreement without penalty. Details: /service-commitments/
- SOC 2 Type II report (all five Trust Service Criteria) is available under NDA. Our online Trust Center publishes our security controls and policies and lets visitors request the report: https://app.vanta.com/calitgroup.com/trust/jewzmxz08jqr5f0971sti