Why is the agreement annual instead of month-to-month?

CAL IT Group uses a straightforward annual agreement with a clear scope, published pricing, no onboarding fee and service commitments in writing. The annual agreement is a compliance requirement — CAL IT Group's agreements with its security and software vendors and its cyber and professional liability insurance requirements are built around annual terms, and those commitments are part of the controls audited for its SOC 2 Type II report (all five Trust Service Criteria).